IT Support Specialist with English (Chisinau or Balti)

Kickstart Your Career with a Global Leader!

Join Pedersen & Partners – Where Your Growth Matters!
Pedersen & Partners is a global Executive Search & Leadership Consulting firm with 56 offices across 50 countries. Our core values -Trust, Relationship, and Professionalism - define how we connect with clients, employees and candidates worldwide.
Learn more about us: www.pedersenandpartners.com
Your Role: What You'll Be Doing

Providing first-level support for software, hardware, and network issues to ensure smooth operations across the company.
Responding promptly to user inquiries through VoIP, email, or chat, offering clear solutions to technical challenges.
Troubleshooting and resolving technical problems, escalating more complex issues when necessary, to ensure minimal downtime and maximum user satisfaction.
Maintaining and updating the helpdesk ticketing system, tracking issues and resolutions to ensure timely follow-up and closure.
Assisting clients in setting up user accounts and configuring workstations, ensuring a smooth onboarding process.
Conducting basic training sessions for employees, guiding them through IT procedures and software use to enhance their productivity.

What We’re Looking For:

Educational Background: University degree, preferably in IT or technical fields.
Language Skills: Fluent spoken and written English & Romanian.
Proactive & Reliable: A results-driven, dependable individual who is willing to go the extra mile to ensure users' satisfaction.
Eagerness to Learn: Motivated to continuously improve skills and gain new knowledge.
Analytical & Detail-Oriented: Strong attention to detail with an analytical mindset.

Skills & Experience That Will Make You Stand Out:

Advanced Windows OS Skills: Proficient at an advanced-user level. Knowledge of Mac OS is a plus.
Microsoft Office Expertise: Advanced knowledge of the Microsoft Office suite.
Networking & Wireless: Basic understanding of networking and wireless technologies.
Troubleshooting Abilities: Ability to solve software, hardware, and network issues.
Cybersecurity Knowledge: Basic understanding of cybersecurity practices.
Bonus Skills: Familiarity with HCL Notes/Domino and basic knowledge of Windows Server/Linux OS (e.g., troubleshooting AD services, DNS, DHCP) is an advantage.

Why Join Us? ?


Full salary during the training period.
A dynamic and supportive work environment.
Long-term stability with a fully covered social package.
Clear career growth and salary increase opportunities.
Bonuses in addition to your salary.
Hybrid work model for flexibility.

Ready to Make an Impact?
If you are passionate about professional growth and eager to grow with a global company, we want to hear from you! Apply today and take your career to the next level.

Send your CV in English to: talent@pedersenandpartners.com
Subject Line: IT Support Specialist Send your CV to: talent@pedersenandpartners.com
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