Professional goals achieved: Developed long term strategic plan and implemented a new corporate
culture.
Daily responsibilities:
1. Planning and organizing accommodation, catering and other high standards hotel services;
2. Promoting and marketing the business;
3. Managing budgets and financial plans as well as controlling expenditure;
4. Maintaining statistical and financial records;
5. Setting and achieving sales and profit targets;
6. Analyzing sales figures and devising marketing and revenue management strategies;
7. Recruiting, training and monitoring staff;
8. Planning work schedules for individuals and teams;
9. Meeting and greeting customers;
10. Dealing with customer complaints and comments;
11. Addressing problems and troubleshooting;
12. Ensuring events and conferences run smoothly;
13. Supervising maintenance, supplies, renovations and furnishings;
14. Dealing with contractors and suppliers;
15. Ensuring security is effective;
16. Carrying out inspections of property and services;
17. Ensuring compliance with licensing laws, health and safety and other statutory regulations

January 2011 – June 2018: General Manager Karpaten Hotels (part of Karpaten Turism Group)
Hotel Piemonte 4* & Pensiunea Bazna 4* - 130 rooms

Professional goals achieved: Reorganized of each branch and high quality along with developing a
new corporate culture, moving from task assigned to empowerment
and individual responsibility.
Daily responsibilities:
1. Planning and organizing accommodation, catering and other high standards hotel services;
2. Promoting and marketing the business;
3. Managing budgets and financial plans as well as controlling expenditure;
4. Maintaining statistical and financial records;
5. Setting and achieving sales and profit targets;
6. Analyzing sales figures and devising marketing and revenue management strategies;
7. Recruiting, training and monitoring staff;
8. Planning work schedules for individuals and teams;
9. Meeting and greeting customers;
10. Dealing with customer complaints and comments;
11. Addressing problems and troubleshooting;
12. Ensuring events and conferences run smoothly;
13. Supervising maintenance, supplies, renovations and furnishings;
14. Dealing with contractors and suppliers;
15. Ensuring security is effective;
16. Carrying out inspections of property and services;
17. Ensuring compliance with licensing laws, health and safety and other statutory regulations