22 года
Мужчина
Chișinău
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Обо мне
Self-motivated and highly reliable university student positioned to contribute strongly to customer service operations. Adept at multitasking and prioritizing in a high-pressure work environment. Excellent communicator in crisis situations for a wide variety of diverse populations.
Skills
MS Office , Central Dispatch
Personal Qualities
Adaptable, Focused, Eager, Independent, Focused
Опыт работы
Февраль 2022 - Февраль 2022
1 месяц
Dispatcher in transport company
ㅤ
Кишинев
Conduct and manage port clearance operations to control carrier deliveries, determine shipping configurations, loading requirements, and loading/offloading capabilities. Receive emergency calls. Monitor and report various GPS routes, road and weather conditions. Keep track of all drivers on the road and delivery times and departure times through GPS tracking. Dispatch drivers to customer pickup locations while assisting supervisors in the office with filing and computer operations.
Май 2020 - Сентябрь 2021
1 год 5 месяцев
Customer Service Representative
S.R.L Megaproc
Кишинев
Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Языки
Румынский Свободно владею
Русский Свободно владею
Английский Свободно владею
Немецкий Средний
Образование: Высшее
Ещё учусь
Academia de Studii Economice din Moldova
Факультет: Bussines și Administare
Специальность: Marketing și Logistică
Пожелания к работе
График работы
Full-time
Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".